Shipping Policy During COVID-19

How long does it take to receive my product?

We make your reborn doll after you ordered to make sure every detail.

After you have ordered, we need to buy the kit according to your order.

It needs about 2-5 days to paint the doll.

Then we will ship it. Once it has shipped , we will send you an email notification.

The delivery company is usually Fedex/ USPS, you could track the number when your reborn doll has arrived at your country.

Sorry for the long wait, but your doll will worth the waiting.

For Standard Shipping Worldwide (7-12 Business Days)    

Can I change the destination country of my order?

After your order has been sent out, you may not change your shipping address. 

How much is shipping?

Note: Influenced by covid-19, all logistics have been delayed.

For Free Shipping ( 8-15 Business Days)

Worldwide Shipping fee : Free

For Standard Shipping  (7-12 Business Days)

Standard Shipping fee :$30

For Expedited Shipping (3- 7 Business days)

Expedited Shipping fee :$60                                                  

How will I know my order has shipped?

You will receive a shipping confirmation email once your order is ready to ship. Once you have received this email please allow 24-48 hours for your tracking number to update

Please keep in mind delivery dates may change due to inclement weather conditions or holiday. 

Do you ship internationally?

We happily fulfill international orders! Our production time will be the same and shipping costs vary depending on where the order is going. Depending on your home country a customs tax may be applied in addition to your shipping cost.

Please note: 

  • At this time, we do not ship to APO/FPO addresses or college dorms. Shipments to Alaska, Hawaii, or Puerto Rico may exceed normal delivery time.
  • Expedited shipping is not offered to P.O. Box shipping addresses.
  • We do not offer overnight shipping.

If you have any questions, please feel free to contact us via email: service@rebornshoppe.com